Online Consumer Payments

Through the "Pay Now" link below, you may conveniently make your online payments through our secure and user-friendly online payment portal. Our platform offers a seamless payment experience, ensuring the privacy and security of your financial information.

To initiate the payment process, simply click the "Pay Now" icon below to sign into your account and navigate to the payment section. You will be presented with different payment options, such as credit/debit card, electronic funds transfer, or online payment platforms. Select the method that suits you best and follow the prompts to complete the transaction.

Our payment system utilizes advanced encryption technology to safeguard your sensitive data. We prioritize the protection of your personal and financial information, ensuring a secure payment environment.

If you encounter any difficulties or have questions regarding the payment process, please call us toll-free at 800-522-5346.

Please note, there will 3.5% additional fee for payments made via credit card.



Client Login

Credit Services understands the importance of staying informed about the performance of your collection accounts. Our online portal is designed to provide you with the necessary tools and information. By utilizing the portal, you can effectively monitor and evaluate the success of our efforts on your behalf. You can access real-time updates and detailed reports, giving you the ability to track the progress and effectiveness of our collection efforts.

Upon logging into your account, you will have access to a dashboard that provides an overview to information such as the total amount collected, the number of accounts resolved, and the success rate of collections. In addition, you can track the status of each account, view any communication logs, and access relevant documentation. This type of information ensures that you have full visibility into the progress of each collection case.

Use the "Login Now" button below to begin.


Client Login Screen 


About CSI

Established in 1947, we are licensed, bonded, insured, and the oldest collection agency in Michigan's Upper Peninsula.

Mission Statement

The employees of CSI are committed to providing the business and professional community with complete and comprehensive collection and credit services. CSI will maintain the highest level of business principles and respect for our clients. We pledge to manage your customers in a professional and ethical manner unequaled in our business.


Our agency provides basic collection services and check recovery. We also have customized collection services for your business. Please contact our office for rates and contract information.


Check Recovery   LEARN MORE

Returned checks cost businesses like yours over 18.5 billion dollars a year. Check Recovery Service from CSI helps businesses solve their bounced check problems. Best of all, you do not invest valuable resources to collect the money that is yours.

Here are the advantages of using our Check Recovery Service

  • It's a free service for you.

  • Better than 80% collection success history.

  • Our staff handles your check writer in a professional and courteous, yet firm manner so you maintain customer goodwill.

  • The check writer pays all service fees and bank fees; your company recovers 100% of the face value of the check.

  • Our Check Recovery Service frees up your personnel, leaving the collecting to the professionals at CSI.


Account Management   LEARN MORE

Management Services

Healthcare Account Management Service

Healthcare Accounts Management Service is a billing and an account management service rather than a collection service. The primary objective is to build rapport with the patient by conveying an attitude that is positive and helpful. We have many satisfied clients using this service.

This service is customized based upon the volume, dollar amount, specialty and selectivity of the accounts. If you would like more information on this service, give us a call at 1-800-522-5346.

Accounts Receivable Management Service

Accounts Receivable Management Service is also a billing and account management service. We offer this service to the commercial, government, retail, utilities, and education fields. This service is customized based upon the volume, dollar amount, specialty and selectivity of the accounts. If you would like more information on this service, give us a call at 1-800-522-5346.



Learn more about how we serve our clients.

Payment Reporting

How we report payment reports to clients.  LEARN MORE

When our company receives payments , they are posted to the accounts, deposited daily and verified by a supervisor.

Monthly remittance shall be made by the 10th of each month, however, remittances can be sent at our client's discretion. Your business can also receive reports to show progress, account summaries, etc.

Our Technology

Credit Services Incorporated is partnered with Roydan Enterprises Ltd. We operate Bloodhound software that Roydan Enterprises Ltd. has developed. Our agencies are able to share data and works accounts from any location.  LEARN MORE

Predictive Dialer

The most productive technology in our office is the Predictive Dialer. This eliminates no answers and busy signals freeing our account representatives to speak to live phone contacts. The Predictive Dialer allows our collectors to increase the contact rate to debtors by 70% and gives our company the opportunity to increase our recovery rate for all our clients.

CSI - Data Processing Services

Our agency purchased our first computer in 1976. Credit Services Incorporated partnered with Roydan Enterprises, Ltd. We operate Bloodhound software that Roydan Enterprises, Ltd. has developed. The office locations are linked with a high-speed cable connection. This allows our agencies to share data and work accounts from any location. We also have skip tracing tools to locate updated addresses.


Answers to questions we are frequently asked.  LEARN MORE

FAQ's for Consumers

How do I set up a plan?

Payments and payment plans can be made via our website, phone or mail.

What are the payment options?

You may pay by check, money order, credit or debit card. You can also set up automated payments direct from your bank account or card.

FAQ's for Business/Clients

Do you collect for landlords?

Yes, we do collect for landlords and other property owners. For a complete list of services and fees call us at any time.

What type of monthly reports to you provide?

We can provide any type of reporting you require. Please call us to find out more.


Contact Us

Hancock Office

Credit Services, Inc.
304 Quincy Street
Hancock, MI 49930

Toll-free: 800-522-5346

9:00 AM to 6:00 PM EST
Tuesday thru Friday

Iron Mountain Office

Credit Services, Inc.
PO Box 577
Iron Mountain, MI 49801

Toll-free: 800-522-5346

8:00 AM to 6:00 PM CST (closed 12:00 PM to 1:00 PM daily)
Tuesday thru Friday

Send Us A Message

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